John Kalagidis
Senior Digital Product Owner | Healthcare Technology | Digital Health & CX | Business Analyst
I translate complex healthcare, customer, and operational workflows into clear product requirements, prioritized backlogs, user stories, acceptance criteria, and measurable digital solutions. My experience spans Epic EMR, PBM and pharmacy benefits, prior authorization, diabetes technology, interoperability, APIs, UX research, analytics, and enterprise Agile delivery.
Where product ownership meets healthcare workflow expertise.
A product leader and business analyst with the ability to move from discovery and workflow analysis into backlog execution, delivery, testing, launch readiness, adoption, and continuous improvement.
Digital Product Ownership
Roadmaps, backlog prioritization, user stories, acceptance criteria, Agile ceremonies, cross-functional delivery, UAT, release coordination, and lifecycle execution.
Healthcare Technology
Epic EMR, CoverMyMeds, PBM, pharmacy benefits, prior authorization, medication access, clinical workflows, HIPAA/CMS awareness, and interoperability.
Digital Health & CX
Product discovery, UX research, analytics, journey optimization, customer-centered design, digital adoption, and measurable experience improvements.
Results across healthcare and digital product delivery.
Faster authorization workflow
Implemented CoverMyMeds integration within Epic EMR and standardized prior authorization processes.
Faster feature delivery
Owned Agile delivery across ETL, Salesforce, and frontend workstreams at Floor & Decor.
Higher digital engagement
Improved prescription-management engagement for UnitedHealth Group / Prescription Solutions.