Senior Digital Product Owner & Healthcare Business Analyst
15+ years translating product strategy, customer needs, healthcare workflows, and technical requirements into measurable digital solutions.
Healthcare technology Business Analyst and Certified Scrum Product Owner with experience across Epic EMR, PBM/pharmacy benefits, prior authorization, chronic disease and diabetes workflows, product discovery, UX research, analytics, API integrations, interoperability, and Agile delivery.
Selected experience
Prior Authorization Specialist & EHR IT Analyst · Atlanta Diabetes Associates
Epic and CoverMyMeds workflows, payer/provider/pharmacy coordination, standardized PA processes, clinical documentation, interoperability, and patient access.
Senior Product Owner · Floor & Decor
Owned Agile backlogs across ETL, Salesforce, and frontend workstreams; increased feature delivery 50% and delivery predictability 40%.
Digital Product Manager · Credit Karma
Product discovery, customer and business requirements, API integration initiatives, launch readiness, analytics, and digital experience optimization.
Digital UX Product Manager · Superior Essex
Digital transformation, UX architecture, product discovery, requirements, roadmap planning, vendor strategy, and enterprise website modernization.
Healthcare Solutions Architect · J. Walter Thompson / UnitedHealth Group
Enterprise prescription-management products, formulary, pharmacy selection, medication access, utilization management, requirements, and digital member experience.
Pharmacy & Healthcare Systems Roles
Progressive Medical, Per-Se Technologies, Target Pharmacy, and Medco Health: PBM, claims, eligibility, formulary, prior authorization, requirements, and high-volume pharmacy technology.
Education & certification
- Certified Scrum Product Owner (CSPO)
- B.S., Health Education & Sports Medicine — The Ohio State University
- A.A., Digital Communication & Multimedia — Art Institute of Atlanta